Client care
Contact us
For help choosing a fragrance or with an existing order, our team is happy to assist. Please include your order number if your message is about an order.
- Phone
- +91 8606777746
- Hours
- Monday – Saturday, 10:00 – 18:00 IST
- Address
- Veliyamthode, Chandakunnu, Malappuram, Kerala 679329, IndiaGet directions
We reply within one working day.
Send a message
We read every message and reply by email within one working day.
Common questions
How do I track my order?
When your parcel leaves, we email you the courier’s name and tracking number. The link in your order confirmation email also shows the latest status.
How long does delivery take?
Orders are packed and dispatched within 1–2 business days from our atelier in Kerala and delivered in 3 to 5 working days within Kerala. You receive the courier’s tracking number by email when your parcel leaves.
Can I return a perfume?
Unopened and unused products in their original packaging can be returned within 7 days of delivery. For hygiene reasons, opened fragrances cannot be returned unless they arrived damaged or faulty. Read the full policy.
More answers about delivery, returns, authenticity and caring for your perfume are in our FAQ.